Privacy Policy

1. Introduction

Welcome to Easy Delivery ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Delivery address and location data
• Payment information (processed securely through third-party providers)
• Account credentials and profile information
• Order history and preferences
• Support requests and communications

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent)
• Location data (with your permission for delivery services)
• Log information (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, maintain, and improve our Service
• Process orders and facilitate deliveries
• Communicate with you about orders, services, and updates
• Personalize your experience and recommendations
• Process payments and prevent fraud
• Provide customer support and respond to inquiries
• Send promotional materials (with your consent)
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service
• Delivery Partners: With delivery personnel to complete your orders
• Business Partners: With merchants and restaurants for order fulfillment
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for other purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified providers
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Incident response procedures for data breaches

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Location: Control location data sharing in device settings

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: